This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync doesn't work after re-install

more options

I had sync working on my windows machine, and firefox was always up to date. After re-installing windows I connected to my Sync straight away account and nothing is updating, no bookmarks, history, passwords, nothing. No, I haven't upgraded to a new sync or old sync or anything like that, i didn't even know there were different ones. How do I get my data back and sync working again?

I had sync working on my windows machine, and firefox was always up to date. After re-installing windows I connected to my Sync straight away account and nothing is updating, no bookmarks, history, passwords, nothing. No, I haven't upgraded to a new sync or old sync or anything like that, i didn't even know there were different ones. How do I get my data back and sync working again?

Asịsa ahọpụtara

Sync isn't meant to be used as a backup device, but merely to sync data between multiple devices. So it is not guaranteed that you can restore data from the Sync server.

See also:

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options
more options

Asịsa Ahọpụtara

Sync isn't meant to be used as a backup device, but merely to sync data between multiple devices. So it is not guaranteed that you can restore data from the Sync server.

See also:

more options

That kinda sucks. I was primarily using it as safeguard in case of a PC failure, but since it doesn't safeguard against that, I guess i can stop using sync now. Thanks