This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

  • 3
  • 7
  • 8 views
  • Nzaghachi ikpeazụ nke FredMcD

kebanda
kebanda
more options

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

All Replies (3)

Smart Snail
Smart Snail
more options

Are you using windows or mac?

kebanda
kebanda Jụọ onye nwe ya ajụjụ
more options

I deleted Firefox and redownloaded. That solved the problem.

FredMcD
FredMcD
more options

That's good to here. Please do the following;

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.