This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password Bank has found that Firefox was uninstalled from this computer

  • 1 nzaghachinzaghachi
  • 2
  • 9 views
  • Nzaghachi ikpeazụ nke vesper

more options

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation request to remove orphan Password Bank support.

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation request to remove orphan Password Bank support.

Asịsa ahọpụtara

Hi there!

It seems a similar problem has been reported already in the past, for example here: https://support.mozilla.org/en-US/questions/954186

Chances are that you have advanced security software on your computer that you're not using (Password Bank), which can possibly be removed from your computer (because it looks like you're not using it).

I suggest finding the control panel for your computer and removing Password Bank from your system, if you know how to do that.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

Hi there!

It seems a similar problem has been reported already in the past, for example here: https://support.mozilla.org/en-US/questions/954186

Chances are that you have advanced security software on your computer that you're not using (Password Bank), which can possibly be removed from your computer (because it looks like you're not using it).

I suggest finding the control panel for your computer and removing Password Bank from your system, if you know how to do that.