This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Certain pages turn white when I use Silverlight

  • 1 nzaghachinzaghachi
  • 3
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

StripedLight
StripedLight
more options

I'm running the latest version of Firefox, Silverlight, and Flash on Mac OSX 10.8.5 with the latest software updates.

As soon as I start using silverlight (for example, if start streaming netflix in one tab) parts of other pages go white. See links below for examples.

Facebook chat window: http://i.imgur.com/1NNcBN7.png Google maps: http://i.imgur.com/ceSODH4.png

It only happens when I begin using silverlight, and it happens every time I use silverlight, so I don't see how it can be anything else. I have no other issues with other browsers. Restarting FF fixes it, but only until I start running silverlight again.

I'm running the latest version of Firefox, Silverlight, and Flash on Mac OSX 10.8.5 with the latest software updates. As soon as I start using silverlight (for example, if start streaming netflix in one tab) parts of other pages go white. See links below for examples. Facebook chat window: http://i.imgur.com/1NNcBN7.png Google maps: http://i.imgur.com/ceSODH4.png It only happens when I begin using silverlight, and it happens every time I use silverlight, so I don't see how it can be anything else. I have no other issues with other browsers. Restarting FF fixes it, but only until I start running silverlight again.

Asịsa ahọpụtara

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Gụọ azịza a na nghọta 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Asịsa Ahọpụtara

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.