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TB local folder names repeat, with ";001", ";002" , etc., suffixes.

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  • 1 nwere nsogbu anwere nsogbu a
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  • Nzaghachi ikpeazụ nke Shenzie

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For the past 7-10 days (or so), some subfolder names in my Local Folders area are being repeated, with " ;001 " , " .002" suffixes—e.g., Incoming;001 , Incoming;002 , Outgoing;001 , Outgoing;002, Trash;001 , Trash;002. These folders are always empty. They can be deleted...but when TB is started the next time, they reappear. Compacting doesn't appear to have any effect on this, and the same faux folders appear when accessing the TB account via another PC.

Am using TB 31.2.0 under the aegis of Win7 32-bit.

Any wisdom or advice?

Shen

For the past 7-10 days (or so), some subfolder names in my Local Folders area are being repeated, with " ;001 " , " .002" suffixes—e.g., Incoming;001 , Incoming;002 , Outgoing;001 , Outgoing;002, Trash;001 , Trash;002. These folders are always empty. They can be deleted...but when TB is started the next time, they reappear. Compacting doesn't appear to have any effect on this, and the same faux folders appear when accessing the TB account via another PC. Am using TB 31.2.0 under the aegis of Win7 32-bit. Any wisdom or advice? Shen

Asịsa ahọpụtara

FWLIW...

The solution was to put Thunderbird in off-line mode, open the various mailboxes in the appropriate Profile (via Windows Explorer), and delete the unwanted items manually. There were literally hundreds of them! On closing and restarting Thunderbird, the mailboxes were clear.

Have no absolute knowledge of how these faux entries came about, but I learned in my software development days that Martians unequivocally have the ability to corrupt computer files at interplanetary distances. I'm blaming Martians for this one.

Shen

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Asịsa Ahọpụtara

FWLIW...

The solution was to put Thunderbird in off-line mode, open the various mailboxes in the appropriate Profile (via Windows Explorer), and delete the unwanted items manually. There were literally hundreds of them! On closing and restarting Thunderbird, the mailboxes were clear.

Have no absolute knowledge of how these faux entries came about, but I learned in my software development days that Martians unequivocally have the ability to corrupt computer files at interplanetary distances. I'm blaming Martians for this one.

Shen