This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downgrade to 31.0 and turn off updates it still tries to update to 32.0

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke James

more options

I need to use version 31.0 as our selenium scripts don't work with 32.0. Can't upgrade selenium as other dependencies cause issues. I have turned off updates in the options menu

Issue: i downgrade to 31.0 and all is ok then firefox refuses to open and i get a message saying i need to reboot to complete an upgrade.

I believe that because a later version exists on my c drive, firefix tries to install it every time i downgrade to 31.0

I read that the previously downloaded update should appear in c:\user\<user>\appdata\local\mozilla So i went in there and found C:\Users\<user>\AppData\Local\Mozilla\updates and deleted the folder but it doesn't make any difference.

The only other folder i have in that mozilla folder is profiles

Please can someone tell me how to get rid of the old update so i can stay on 31.0 without having to restart my pc then downgrade to 31.0 every day?

I need to use version 31.0 as our selenium scripts don't work with 32.0. Can't upgrade selenium as other dependencies cause issues. I have turned off updates in the options menu Issue: i downgrade to 31.0 and all is ok then firefox refuses to open and i get a message saying i need to reboot to complete an upgrade. I believe that because a later version exists on my c drive, firefix tries to install it every time i downgrade to 31.0 I read that the previously downloaded update should appear in c:\user\<user>\appdata\local\mozilla So i went in there and found C:\Users\<user>\AppData\Local\Mozilla\updates and deleted the folder but it doesn't make any difference. The only other folder i have in that mozilla folder is profiles Please can someone tell me how to get rid of the old update so i can stay on 31.0 without having to restart my pc then downgrade to 31.0 every day?

All Replies (1)

more options

You should be getting a update to 33.0 and not 32.0.3 as 33.0 was Released today.

If you really need to be using 31.0 is meantime then perhaps use the 31.0ESR as it is a Extended Support Release based on 31.0 Release. It only gets security and allowed stability bug fixes. https://www.mozilla.org/en-US/firefox/organizations/all/

The 31.2.0esr was released when 33.0 was.