This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Can't access menu on tablet with hardware menu button Android

  • 3
  • 7
  • 7 views
  • Nzaghachi ikpeazụ nke hadora

hadora
hadora
more options

I have Samsung Galaxy Tab Pro 8.4 SM-T320 with CyanogenMod 11 (Android 4.4.4). This tablet has hardware menu button and propably this is why the menu three dots icon is not displayed. But the hardware menu i does not present menu either. It works with other applications and lights on touch. This is the behaviour that I experience from the beginning and nor restart nor reinstallation changes it.

It is similar to this issiue: https://support.mozilla.org/en-US/questions/997786?esab=a&as=aaq only in my case menu button never worked.

Beeing a noob I am not sure if this case is covered by this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1030113

Any help will be much appreciated as I can't use my Firefox normally now.

I have Samsung Galaxy Tab Pro 8.4 SM-T320 with CyanogenMod 11 (Android 4.4.4). This tablet has hardware menu button and propably this is why the menu three dots icon is not displayed. But the hardware menu i does not present menu either. It works with other applications and lights on touch. This is the behaviour that I experience from the beginning and nor restart nor reinstallation changes it. It is similar to this issiue: https://support.mozilla.org/en-US/questions/997786?esab=a&as=aaq only in my case menu button never worked. Beeing a noob I am not sure if this case is covered by this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1030113 Any help will be much appreciated as I can't use my Firefox normally now.

All Replies (3)

guigs
guigs
more options

Would you be comfortable filing a bug with the hardware information and a screenshot of what it looks like on the tablet when you try to open the Settings menu? bugzilla.mozilla.org.

hadora
hadora Jụọ onye nwe ya ajụjụ
more options

Sure, I will, thanks.

hadora
hadora Jụọ onye nwe ya ajụjụ
more options

Done: https://bugzilla.mozilla.org/show_bug.cgi?id=1088145