This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Images wont finish downloading

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

MichaelH125
MichaelH125
more options

Lately, whenever i go to download an image it never finishes downloading. I usually have to close Firefox completely then restart it for it to finish the download. When i click the arrow on the toolbar it says

Whatever.jpg the bar is fully green but under that it says Unknown time remaining -0 bytes. Ive tried canceling the download & retrying but it still doesn't finish. I've also tried clearing my cache & cookies but still no luck

Lately, whenever i go to download an image it never finishes downloading. I usually have to close Firefox completely then restart it for it to finish the download. When i click the arrow on the toolbar it says Whatever.jpg the bar is fully green but under that it says Unknown time remaining -0 bytes. Ive tried canceling the download & retrying but it still doesn't finish. I've also tried clearing my cache & cookies but still no luck

All Replies (1)

FredMcD
FredMcD
more options

Are you downloading a file, or a picture on the screen?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.