This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

When I delete an e-mail, it no longer goes in the trash bin

Shirley4807
Shirley4807
more options

My trash bin is always empty after I delete an e-mail

My trash bin is always empty after I delete an e-mail

All Replies (3)

Onno Ekker
Onno Ekker
more options

Go to your account settings (Tools -> Account Settings) Under Server Settings you can configure what should happen when you delete a message (at least for IMAP accounts): Move it to a folder, Mark it as deleted or remove it immediately. You can configure Thunderbird there to move the message to your Trash folder and optionally to empty your trash on exit...

Shirley4807
Shirley4807 Jụọ onye nwe ya ajụjụ
more options

Sorry, I don't even know how to get to the tools-acct. settings

Onno Ekker
Onno Ekker
more options

On top of Thunderbird is a menu. It might be hidden, but then if you press the Alt-key or F10 it should be shown. There you can choose Tools -> Account Settings.