We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Re-installed linux; Firefox doesn't use my old profile.

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Michael K.

Michael K.
Michael K.
more options

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. But, my bookmarks didn't load (only the few that come with a new install). It didn't load the preferences either. I tried some tricks to get it to load my profile (i.e. create a new profile and copy the contents, Help>Troubleshooting Information -- Reset). Still no joy. I even tried running in a shell with -P <profile> for both the original and new profiles. Still no bookmarks (or anything from my original profile).

Also, on the Help>Troubleshooting Information page, I click 'open directory' and see my original profile.

What's wrong, and how do I fix it?

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. But, my bookmarks didn't load (only the few that come with a new install). It didn't load the preferences either. I tried some tricks to get it to load my profile (i.e. create a new profile and copy the contents, Help>Troubleshooting Information -- Reset). Still no joy. I even tried running in a shell with -P <profile> for both the original and new profiles. Still no bookmarks (or anything from my original profile). Also, on the Help>Troubleshooting Information page, I click 'open directory' and see my original profile. What's wrong, and how do I fix it?

Edeziri site na Michael K.

Asịsa ahọpụtara

Ok, I figured it out. I had Firefox running (to check how to work with profiles). I quit the program, then copied the old profile. Well, I tried copying on a freshly-booted machine -- it worked!

Gụọ azịza a na nghọta 👍 0

All Replies (2)

FredMcD
FredMcD
more options

The program may have created a new profile.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Michael K.
Michael K. Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

Ok, I figured it out. I had Firefox running (to check how to work with profiles). I quit the program, then copied the old profile. Well, I tried copying on a freshly-booted machine -- it worked!