This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I am sick and tired of Firefox crashing from Adobe Flash player. All support statements say to reinstall and that doesnt solve the problem!

vanimoc
vanimoc
more options

I am sick and tired of your Firefox not supporting Adobe Flash player. Windows explorer no problem it works fine. All of your support statements tell me to reinstall and I've tried that more than once and nothing improves! It is slowing up my computer, and I have a windows folder with 4.8Mb of auto generated crash messages!

I am sick and tired of your Firefox not supporting Adobe Flash player. Windows explorer no problem it works fine. All of your support statements tell me to reinstall and I've tried that more than once and nothing improves! It is slowing up my computer, and I have a windows folder with 4.8Mb of auto generated crash messages!

All Replies (3)

user1068417
user1068417
more options

To be fair, Firefox has and continues to support Adobe Flash Player. From what I've been seeing, I think there may be a problem with the current version of Flash Player because I find similar problems on multiple web browsers.

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

vanimoc
vanimoc Jụọ onye nwe ya ajụjụ
more options

SuperSluether said

To be fair, Firefox has and continues to support Adobe Flash Player. From what I've been seeing, I think there may be a problem with the current version of Flash Player because I find similar problems on multiple web browsers.

I have the current version installed 16,0,0,235 for Windows 8. that is the problem, there is no help after you reinstall and the problem still exists. There are hundreds of complaints about this on this message board!