Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

i want to deaccelerate flash and "click here for this page" don't get me there

  • 1 nzaghachinzaghachi
  • 2
  • 7 views
  • Nzaghachi ikpeazụ nke FredMcD

rachelstewart2
rachelstewart2
more options

i have been through the mozilla support and adobe flash support troubleshooting to DISABLE HARDWARE ACCELERATION in hope it will stop the adobe flash crashing. 

having tried the other suggestions and found all ok, it is my last resort.

i cannot get to the settings menu on adobe site because it must need flash player to display....very frustrating.

i have been through the mozilla support and adobe flash support troubleshooting to DISABLE HARDWARE ACCELERATION in hope it will stop the adobe flash crashing. having tried the other suggestions and found all ok, it is my last resort. i cannot get to the settings menu on adobe site because it must need flash player to display....very frustrating.

All Replies (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: