This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ads on all websites

more options

Hello everyone, I am getting ads on all the websites i open. And this page is always my homepage no matter what I do to change it. I tried to disable all the add ons and the extensions. Plus, this happened without me adding an extension or an add on.

in the image you can see what I'm talking about.

Hello everyone, I am getting ads on all the websites i open. And this page is always my homepage no matter what I do to change it. I tried to disable all the add ons and the extensions. Plus, this happened without me adding an extension or an add on. in the image you can see what I'm talking about.
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Hello zaytoun, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

thank you

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options

Asịsa Ahọpụtara

Hello zaytoun, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

thank you

more options

Thanks a lot. It turned out that it is malware issue. I installed one of the programs you suggested. After running a scan, the ads disappeared.

Thanks again.

more options

Zaytroun, which program worked for you?