This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I am losing my emails after 2 weeks

  • 1 nzaghachinzaghachi
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke Matt

jamied9
jamied9
more options

I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what retention policy does your mail provider have? So auto age mail and delete it based on age. As IMAP is synchronized it is possible to the server or another device like a phone to delete the mail and have that also occur in Thunderbird, regardless of local settings

Edeziri site na Matt