Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

My Windows 7 installed updates and now I can't send emails

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke cor-el

andy-44
andy-44
more options

Windows did it's automatic updates and now I get this error when tring to send an email "Sending of message failed. The message could not be sent because the connection to SMTP server smtp.live.com timed out. Try again or contact your network administrator".

This server worked for me yesterday, it works if I use my webmail. I have tried other email servers and other email accounts with the same result.

When this happened a few days ago I went back to the last restore point and all was fine, now Windows has updated again the problem has come back.

Does anyone know what is wrong?

Windows did it's automatic updates and now I get this error when tring to send an email "Sending of message failed. The message could not be sent because the connection to SMTP server smtp.live.com timed out. Try again or contact your network administrator". This server worked for me yesterday, it works if I use my webmail. I have tried other email servers and other email accounts with the same result. When this happened a few days ago I went back to the last restore point and all was fine, now Windows has updated again the problem has come back. Does anyone know what is wrong?

All Replies (2)

user633449
user633449
more options

I'm afraid we won't be able to help you much, this sounds like it is an issue with live (The service behind hotmail, live and outlook, all owned by Microsoft). You can try the steps at Websites look wrong or appear differently than they should, which may help, but you'll be better off contacting Live's support staff.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted this question on Firefox support.

Is this a problem with Thunderbird?

If that is the case then we can move the question the Thunderbird support.