This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

HTML5 player audio stuttering since last update

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke L1pE

L1pE
L1pE
more options

The HMTL5 player worked just fine before last update, but right after updating now there's a weird stuttering in the sound constantly when using it in e.g. Youtube, I tried safe mode, clearing cache, updating plugins, ect. Nothing helped. Any way to fix this?

The HMTL5 player worked just fine before last update, but right after updating now there's a weird stuttering in the sound constantly when using it in e.g. Youtube, I tried safe mode, clearing cache, updating plugins, ect. Nothing helped. Any way to fix this?

All Replies (3)

ideato
ideato
more options

Hi L1pE, maybe the Digital Rights Management (DRM) related.....

see how to Disable the Adobe Primetime CDM and see if that is the cause of the issue.


thank you

L1pE
L1pE Jụọ onye nwe ya ajụjụ
more options

Hi Ideato, thanks for the response.

I tried disabling the CDM plugin and unchecking the DRM option, restarted and cleared cache and such again, problem still persists.

L1pE
L1pE Jụọ onye nwe ya ajụjụ
more options

For now I have decided to roll back to 37.2 and now the problem's gone.