Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Add new contact in address book does not "highlight"; can't add.

tphafner
tphafner
more options

The add new contact/list commands in my address book stopped functioning. They aren't highlighted so I can't add new entries. Properties, write and delte function options work.

The add new contact/list commands in my address book stopped functioning. They aren't highlighted so I can't add new entries. Properties, write and delte function options work.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please confirm something as there have been some changes recently. Note: You cannot add a new contact if the 'All Address Books' is selected.

New Method: Click on 'Address book' to open the 'Address Book' showing all various address books. Click on 'Personal Address Book' click on 'New Contact'

Alternative: right click on an address book (NOT 'All Address Books') and select 'New contact'.

If this does not seem to work: Please select an address book eg: 'Personal Address Book'. Does the 'New contact' button on the 'address book toolbar' become normal not greyed out? Please post image showing this.

tphafner
tphafner Jụọ onye nwe ya ajụjụ
more options

Thanks! I couldn't see the "address book" pane. Went to view, clicked layout and discovered that I didn't have the "directory pane" checked. Clicked that, clicked Personal A B; voila! As H. Simpson would say, "Doh"! Thanks again 1