This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

When at Amazon.com, Daily Deals, images and text do not display in Firefox (but will in Explorer). Latest versions, settings seem ok, javascript enabled

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 20 views
  • Nzaghachi ikpeazụ nke FredMcD

CaptQ
CaptQ
more options

Windows 10, Firefox and Javascript up to date. When in Amazon.com. opening "Daily Deals", there are no images or text. This page shows correctly when using Internet Explorer (Windows 10).

Windows 10, Firefox and Javascript up to date. When in Amazon.com. opening "Daily Deals", there are no images or text. This page shows correctly when using Internet Explorer (Windows 10).

All Replies (1)

FredMcD
FredMcD
more options

Please try each in turn;

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

If the problem is still there,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.