This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The dialog for creating a submap appears but the submap is not installed

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke Toad-Hall

more options

Hi, I select a map in my e-mail section and in the menu file I select to create a submap. The dialog appears, I fill in the name of the submap and click to create it, the dialog closes but no submap is created.

Thanks in advance for a swift answer.

Romain.

Hi, I select a map in my e-mail section and in the menu file I select to create a submap. The dialog appears, I fill in the name of the submap and click to create it, the dialog closes but no submap is created. Thanks in advance for a swift answer. Romain.

Asịsa ahọpụtara

If you are using an IMAP mail account and have created a sub folder, you will need to 'subscribe' to actually see that folder.

Try this: right click on mail account name and select 'Subscribe' You should see a list of folders and subfolders. Select the subfolder and click on OK.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

If you are using an IMAP mail account and have created a sub folder, you will need to 'subscribe' to actually see that folder.

Try this: right click on mail account name and select 'Subscribe' You should see a list of folders and subfolders. Select the subfolder and click on OK.