This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I pressed "Refresh Firefox" now every time I try to print a google email, Firefox crashes

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I use Firefox and gmail. My computer was running slow so I pressed "Refresh Firefox". Now, every time I try to print a google email, Firefox crashes. In fact, every time I press any "print" related function key, Firefox crashes. My printer works fine because I can print Word documents. Help.

I use Firefox and gmail. My computer was running slow so I pressed "Refresh Firefox". Now, every time I try to print a google email, Firefox crashes. In fact, every time I press any "print" related function key, Firefox crashes. My printer works fine because I can print Word documents. Help.

All Replies (1)

more options

Your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.