This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I can't get Thunderbird to access my bigpond emails

  • 1 nzaghachinzaghachi
  • 4
  • 1 view
  • Nzaghachi ikpeazụ nke Toad-Hall

klmynas
klmynas
more options

I have my gmail account working but when I tried to add my bigpond account there appears to be a problem with the setting which Thunderbird got. see error message below

Sending of password for user kevinnoble99@bigpond.com did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

I have my gmail account working but when I tried to add my bigpond account there appears to be a problem with the setting which Thunderbird got. see error message below Sending of password for user kevinnoble99@bigpond.com did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

Have you logged on to your webmail account using a browser and selected the option for POP Forwarding ?

Located a similar issue - scroll down to the last two comments: https://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/Email-options-with-new-Telstra-MAX-Bundle/td-p/255249

Some good info here but you may need to scroll down  : http://support.telstra.com.au/t5/Set-Up/IMAP-POP-and-SMTP-information-for-manual-email-setup/ta-p/398464