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Can't recive e-mails but I can send them. HELP!

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I'm using the Thunderbird 38.3.0 and it's correctly configurated the pop and SMTP settings. Since the 29th of October I stop receiving e-mails without any notice or appear error but I can send e-mails.

When I click on "Reciving E-mails" down on the left it says that there are like 258 e-mails to download and the next second it just says "No messege to download".

I need to start reciving e-mails!! I couldn't find any support on any forum about Mozilla Thunderbird.

I speak spanish and my settings are in spanish just in case anybody speaks spanish.

I'm using the Thunderbird 38.3.0 and it's correctly configurated the pop and SMTP settings. Since the 29th of October I stop receiving e-mails without any notice or appear error but I can send e-mails. When I click on "Reciving E-mails" down on the left it says that there are like 258 e-mails to download and the next second it just says "No messege to download". I need to start reciving e-mails!! I couldn't find any support on any forum about Mozilla Thunderbird. I speak spanish and my settings are in spanish just in case anybody speaks spanish.

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What is your account type - POP or IMAP?

For the time being you can probably check emails via webmail.

I couldn't find any support on any forum about Mozilla Thunderbird.

This is the official Thunderbird support forum.