This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every so often, the inbox will automatically delete my messages except for the last few. I have checked that my settings are set to don't delete any messages.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke Zenos

more options

I have checked the setting under properties in inbox as well as my account settings. All are set to don't delete messages, but the inbox is still deleting messages except for the last 3 or 4. It deletes them all at once.

I have checked the setting under properties in inbox as well as my account settings. All are set to don't delete messages, but the inbox is still deleting messages except for the last 3 or 4. It deletes them all at once.

All Replies (1)

more options

Does this account connect using IMAP?

If so, is your provider doing any "housekeeping" for you?