This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If I cancel my comcast service, will I still be able to access old e-mail on Thunderbird once Comcast closes my e-mail account?

more options

If I cancel my Comcast service, will I still be able to access old e-mail on Thunderbird once Comcast closes my e-mail account?

If I cancel my Comcast service, will I still be able to access old e-mail on Thunderbird once Comcast closes my e-mail account?

Asịsa ahọpụtara

Copy all the messages you want to keep to the Local Folders account in Thunderbird. Then the type of account is immaterial.

However…

The account type can be seen here:

Tools|Account Settings|{select account}|Server Settings

If it's POP then the messages are all on your computer. So if you cancel the account, the messages are yours. The major irritation would be that when you look at the account, Thunderbird may try to contact the server and will show you annoying error messages.

If it's IMAP it is essential that you make copies, because the messages are stored on the server and you will no longer have access to them.

In both cases, copying the messages to Local Folders detaches and preserves the messages.

Gụọ azịza a na nghọta 👍 1

All Replies (4)

more options

Are you using IMAP or POP email?

more options

I have no idea. I'm not very tech savy. Where would I find that information?

more options

Asịsa Ahọpụtara

Copy all the messages you want to keep to the Local Folders account in Thunderbird. Then the type of account is immaterial.

However…

The account type can be seen here:

Tools|Account Settings|{select account}|Server Settings

If it's POP then the messages are all on your computer. So if you cancel the account, the messages are yours. The major irritation would be that when you look at the account, Thunderbird may try to contact the server and will show you annoying error messages.

If it's IMAP it is essential that you make copies, because the messages are stored on the server and you will no longer have access to them.

In both cases, copying the messages to Local Folders detaches and preserves the messages.

more options

Right click the account in the Folder Pane on the left. Select Settings. It says there.