This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I changed my modem/router. Used Xfinity Activation page. Now I can't get a Netflix sign on. Any Netflix link goes to the Xfinity Activation page. Help!

  • 1 nzaghachinzaghachi
  • 2
  • 7 views
  • Nzaghachi ikpeazụ nke guigs

martinez435
martinez435
more options

I installed a new modem/router for my Comcast Xfinity internet. I used the Xfinity Activation page to install. I used Mozilla. All of my bookmarks come up fine except my Netflix. When I tried to sign into Netflix using any method (bookmark, search, web address) I get driven to the Xfinity Activation page. I opened up Google browser and Explorer and the Netflix link comes up just fine. The problem must be with Firefox. Please help me fix.

I installed a new modem/router for my Comcast Xfinity internet. I used the Xfinity Activation page to install. I used Mozilla. All of my bookmarks come up fine except my Netflix. When I tried to sign into Netflix using any method (bookmark, search, web address) I get driven to the Xfinity Activation page. I opened up Google browser and Explorer and the Netflix link comes up just fine. The problem must be with Firefox. Please help me fix.

All Replies (1)

guigs
guigs
more options

If you have not reset your homepage, call your network provider. This happens when there is not an account associated with the cable modem then have in their system.