website wont load embedded videos
Our website recently stopped loading embedded video clips. However the videos still load on Chrome and Safari...trying to figure out how to fix this before having to go through and re-do our entire website.
All Replies (4)
Any error messages in the Web Console (3-bar Menu button or Tools > Web Developer) related to this issue?
A possible cause that we have seen a few times is a problem with third-party cookies, so you can try to enable third-party cookies to see if that has effect.
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
No error messages in the Web Console--
Cookies are enabled and problem is still presenting itself.
Sure, here is a direct link to one of the pages: http://whiteoakproductions.com/pick6.html
And here is a link to the main page where you can click through and see most of the bands have videos and the ones that are embedded through TubeChop will not work. In fact, I can't get TubeChop to work on Firefox at all.
http://whiteoakproductions.com/partymusiclist.html
I have been in contact with TubeChop support and was told "I can tell you nothing has changed for years with the embeds. Its possible a recent firefox update is causing the issue."
I've tried reinstalling Firefox and nothing will work. My hope is to not have to re-do all of these videos. Help!
TubeChop sent me a screenshot on their end of it working just fine-- asked "Have you checked your flash version"?
It works for me once in Firefox if I clear the Site Preferences via Clear Recent History (one hour), but I have no idea what data this is about.
Is looks that the tubechop player(http://swf.tubechop.com/tubechop.swf) player isn't able to retrieve to YouTube player (http://www.youtube.com/apiplayer?version=3) because the Network Monitor doesn't show any additional requests.