This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

An error occured while printing dialogue box appears. Tried reset, tried refresh, do not have avast. Any help?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke A_digger

A_digger
A_digger
more options

Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

All Replies (1)

A_digger
A_digger Jụọ onye nwe ya ajụjụ
more options

Update: Having the same problem in Thunderbird as in Firefox. All other software is printing normally