This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't add bookmarks

  • 1 nzaghachinzaghachi
  • 0
  • 11 views
  • Nzaghachi ikpeazụ nke user1326618

more options

Hello,

my bookmarks disappeared out of sudden. All bookmarks in the toolbar and the sidebar vanished, completely. Nothing left in the sidebar except the search input field.

Since I could not even import them from a backup I decided to reinstall firefox. Even after reinstall the problem persists. No bookmarks are shown and I can't add any bookmarks.

When I right click for example on the bookmarks toolbar and select "New bookmark ..." a new window appears with only the two buttons "add" and "cancel". No input fields, nothing else.

Very strange behavior. Any ideas?

System: Firefox 45, Windows 7

Hello, my bookmarks disappeared out of sudden. All bookmarks in the toolbar and the sidebar vanished, completely. Nothing left in the sidebar except the search input field. Since I could not even import them from a backup I decided to reinstall firefox. Even after reinstall the problem persists. No bookmarks are shown and I can't add any bookmarks. When I right click for example on the bookmarks toolbar and select "New bookmark ..." a new window appears with only the two buttons "add" and "cancel". No input fields, nothing else. Very strange behavior. Any ideas? System: Firefox 45, Windows 7

Edeziri site na user1326618

Asịsa ahọpụtara

Ok, Problem solved.

I deleted the following two files places.sqlite and xulstore.json in the profile folder as described here: [https://support.mozilla.org/en-US/kb/.../cant-add-change-or-save-bookmarks]

After this I was able to add bookmarks again and to import my old ones.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

Ok, Problem solved.

I deleted the following two files places.sqlite and xulstore.json in the profile folder as described here: [https://support.mozilla.org/en-US/kb/.../cant-add-change-or-save-bookmarks]

After this I was able to add bookmarks again and to import my old ones.