This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my inbox messages,

  • 3
  • 2
  • 2 views
  • Nzaghachi ikpeazụ nke christ1

more options

Help !! I compacted mt inbox. And all my messages disappeared. lI found them in the inbox file, but not inbox.msf file. I tried renaming inbox to inbox.msf but when I rebooted Thunderfile, the renamed msf file was empty. Is there any way I can recover all of my lost messages.

Help !! I compacted mt inbox. And all my messages disappeared. lI found them in the inbox file, but not inbox.msf file. I tried renaming inbox to inbox.msf but when I rebooted Thunderfile, the renamed msf file was empty. Is there any way I can recover all of my lost messages.

All Replies (3)

more options
lI found them in the inbox file, but not inbox.msf file.

Inbox is the file containing the actual messages. Inbox.msf does not contain mail. It is just an index file which is generated automatically by Thunderbird.

I tried renaming inbox to inbox.msf but when I rebooted Thunderfile, the renamed msf file was empty.

You just shot yourself in the foot.

Is there any way I can recover all of my lost messages.

Do you still have a copy of the Inbox file with your messages?

more options

I have an inbox file. But it only contains new messages. I don't have a copy of the inbox.msf file.

more options

Based on the information you provided you killed your older Inbox messages by renaming Inbox to Inbox.msf. You'll need a backup of Inbox containing your older Inbox messages.

Inbox.msf will be generated by Thunderbird automatically in case it doesn't exist.