This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I chose delete trash & entire inbox deleted! Grrr!!

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke finitarry

StatueLake
StatueLake
more options

All messages in inbox are deleted on Tbird & server. I had to use my alternate email, as my main email wouldn't receive emails for a couple hours, in order to confirm my email address to mozilla in order to ask a question here. UUUgh, this is a freakin mess. There were over 800 Emails in the inbox. After the emptying the trash the trash folder still had >200 Emails in it, same as before. Terrible way to start the day. Losing trust in this client.

All messages in inbox are deleted on Tbird & server. I had to use my alternate email, as my main email wouldn't receive emails for a couple hours, in order to confirm my email address to mozilla in order to ask a question here. UUUgh, this is a freakin mess. There were over 800 Emails in the inbox. After the emptying the trash the trash folder still had >200 Emails in it, same as before. Terrible way to start the day. Losing trust in this client.

Edeziri site na StatueLake

All Replies (3)

finitarry
finitarry
more options

You should not be using the Inbox as a storage facility. It was not meant for that. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

StatueLake
StatueLake Jụọ onye nwe ya ajụjụ
more options

Doesn't explain why the inbox on client and server were deleted completely when 'Empty trash' was selected on the right hand menu. The trash folder was still full after this error occurred. My settings for the Inbox folder are for nothing to be deleted automatically and for all starred messages to be saved from any action, including deletion of messages, taken by Tbird or syncing.

I will adjust my usage of Tbird but an idea of what happened would be very helpful.

finitarry
finitarry
more options

The folder might have gotten corrupted. Did you look in the profile to see if there is anything left of it? This page might help: http://www.ehow.com/how_7165104_restore-email-folders-mozilla-thunderbird.html