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I see new e-mail in inbox,eg, (1), but do not find any new email. Please let me know how I can find new e-mail.

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I have been having problems with e-mail inbox. I receive new e-mail, showing (1) next to inbox, but no new e-mail has been received. I check all other folder, but there is no new e-mail.

Then I found that some of e-mails was actually received, but I could not read them. (My clients told me they replied, but I have not received)

Please let me know if you know solution. Thank you.

I have been having problems with e-mail inbox. I receive new e-mail, showing (1) next to inbox, but no new e-mail has been received. I check all other folder, but there is no new e-mail. Then I found that some of e-mails was actually received, but I could not read them. (My clients told me they replied, but I have not received) Please let me know if you know solution. Thank you.

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I found that some of e-mails was actually received, but I could not read them.

What prevents you from reading the received message(s)?