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3 crashes today

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bp-cf00669b-6d6c-41ae-8be5-190392160716 7/16/2016 4:31 PM bp-f839708a-7160-48de-94c4-6aef12160716 7/16/2016 11:36 AM bp-7020c4fe-a8e8-4ebc-9a78-2271e2160716 7/16/2016 9:44 AM

 These are the 3 crashes today.
 Why? how to fix?
 Thanks
bp-cf00669b-6d6c-41ae-8be5-190392160716 7/16/2016 4:31 PM bp-f839708a-7160-48de-94c4-6aef12160716 7/16/2016 11:36 AM bp-7020c4fe-a8e8-4ebc-9a78-2271e2160716 7/16/2016 9:44 AM These are the 3 crashes today. Why? how to fix? Thanks

Asịsa ahọpụtara

Update / Disable BitDefender.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Gụọ azịza a na nghọta 👍 0

All Replies (4)

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bp-cf00669b-6d6c-41ae-8be5-190392160716

Signature: SweepArenaList<T>

avcuf32.dll = BitDefender

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1234003 UNCONFIRMED --- @ SweepArenaList<T> prev 1191465 (never fixed) unresolved FAIL since v38.0.1 at least

1191465 VERIFIED FIXED Plugin Container crash Nightly: [@ SweepArenaList<T> ] +++++++++++++++++++++++++++++++++++++++++++++++++++ bp-f839708a-7160-48de-94c4-6aef12160716

Signature: CallTraceHook<T>

avcuf32.dll = BitDefender

This is for Sumo's Related Bugs 1267873 NEW --- crash in CallTraceHook<T> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-7020c4fe-a8e8-4ebc-9a78-2271e2160716

Signature: DispatchToTracer<T>

avcuf32.dll = BitDefender

msmpeg2adec.dll = Microsoft Windows

RoboForm.dll = RoboForm password manager

mf.dll = Microsoft Windows media

This is for Sumo's Related Bugs 1259699 RESOLVED FIXED spike in JS-related EXCEPTION_STACK_OVERFLOW crashes on nightly

1191503 REOPENED --- Crash [@ DispatchToTracer<T>(JSTracer*, JSString**, char const*)]

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Asịsa Ahọpụtara

Update / Disable BitDefender.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Ran sfc /scannow and it found a few issues and fixed them. Ran Intel driver update which installed new graphics driver. Right now no problems.

 Thanks
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Glad to help. Safe Surfing.