Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Here is a photo of my games after update 48.0.2 does this help?

more options

I recently sent a question to you guys about my problem with 48.0.2 and this is the answer I received.....


"Firefox 48 crashes at startup if websense is installed. Right now, they aren't sure how to fix it. The hotfix was deployed to people using Firefox 47 and lower (down to 40) to detect if websense is installed, and if so, not update Firefox yet.

I don't see how it would affect game rendering. It's probably not the cause, considering disabling it doesn't fix the problem. :)

What games are you having the problem with? If you can provide the address, we can check what the cause might be. If it's on Facebook, try the solutions at Fix problems with Facebook games, chat and more."

Maybe a photo will help..

I recently sent a question to you guys about my problem with 48.0.2 and this is the answer I received..... "Firefox 48 crashes at startup if websense is installed. Right now, they aren't sure how to fix it. The hotfix was deployed to people using Firefox 47 and lower (down to 40) to detect if websense is installed, and if so, not update Firefox yet. I don't see how it would affect game rendering. It's probably not the cause, considering disabling it doesn't fix the problem. :) What games are you having the problem with? If you can provide the address, we can check what the cause might be. If it's on Facebook, try the solutions at Fix problems with Facebook games, chat and more." Maybe a photo will help..
Nseta ihuenyo ndị agbakwunyere

All Replies (1)

more options

It helps but... let's keep the discussion in one thread.

https://support.mozilla.org/questions/1138234