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How do I report a problem with an associated install with Firefox updates?

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  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke James

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The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature.

Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser.

How do we report this so Mozilla doesn't include a crapware add-on?

The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature. Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser. How do we report this so Mozilla doesn't include a crapware add-on?

Edeziri site na James

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Is Kaspersky sending you to a website to download a Firefox version?

Firefox from mozilla.org or www.mozilla.org/firefox/all/ and internal updates does not come with any Amazon or other such extras.