This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my history keep disappearing

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 4 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

Hej,

Since a few weeks now my browsing history seems to have disappeared on a few occasions. By browsing history I mean, the suggested websites in the adres bar, the recently visited websites when opening a new tab and even the password and username to some but not all websites. I haven't disabled history settings or cookies, in other words the 'saving history' box is selected. Why is this and/or what could this point towards?

Kind regards,

Maarten

Hej, Since a few weeks now my browsing history seems to have disappeared on a few occasions. By browsing history I mean, the suggested websites in the adres bar, the recently visited websites when opening a new tab and even the password and username to some but not all websites. I haven't disabled history settings or cookies, in other words the 'saving history' box is selected. Why is this and/or what could this point towards? Kind regards, Maarten

All Replies (1)

more options

Open the History Manager <Control><Shift> H. Is everything still there?


History and cookies can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.