This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why does the Thunderbird folder have the Trash and Unsent folders but none of the inbox or sent folders?

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Matt

bjbeebe
bjbeebe
more options

I have been trying to find a way to backup my Thunderbird. I have identified the folder (appdata-Thunderbird-Profiles-ihlfblc3.default-mail-) only one item is in there, Local Folders, and this only contains Trash and Unsent Messages. I don't particularly want those :) I want Inbox and Sent, as well as Archives.

I have been trying to find a way to backup my Thunderbird. I have identified the folder (appdata-Thunderbird-Profiles-ihlfblc3.default-mail-) only one item is in there, Local Folders, and this only contains Trash and Unsent Messages. I don't particularly want those :) I want Inbox and Sent, as well as Archives.

All Replies (3)

Zenos
Zenos
more options

You seem to have skipped a bit of the path. Are you looking at "local" ? Try "roaming".

I'd suggest you go up the tree to where profiles.ini can be found and backup from there. You will miss out on address books and other useful stuff, and may have trouble if you try to restore what you propose to backup. A backup is a waste of time if you can't restore from it.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb

bjbeebe
bjbeebe Jụọ onye nwe ya ajụjụ
more options

I went through "roaming" just didn't type it. There is no profiles.ini - from appdata-roaming-Thunderbird the only Profiles is a file folder as above.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

go to the help menu, select troubleshooting information and in that click the show profile button.

Now you are in the correct profile (it might already have been) have a look in the imap mail folder, instead of mail.

If your account is there, I would have to ask how many copies of your mail you want. If Thunderbird dies a horrible death on your computer as it falls into a volcano, the mail inbox and sent will still be on your mail server, waiting for you to set the account up again and download.