This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

  • 1 nzaghachinzaghachi
  • 2
  • 9 views
  • Nzaghachi ikpeazụ nke philipp

seldomworks
seldomworks
more options

Firefox 50 works fine on my windows 10 (1511) computer but Firefox developer edition (32 bit and 64 bit) and nightly (64 bit) crash at startup


Crash ID: bp-feb95639-4d3b-4c20-a39e-7c3522161117 (Firefox Developer edition 32bit) Crash ID: bp-4d9a2ac5-af1f-47bf-948a-35fed2161117 (Nightly 64 bit)

Firefox 50 works fine on my windows 10 (1511) computer but Firefox developer edition (32 bit and 64 bit) and nightly (64 bit) crash at startup Crash ID: bp-feb95639-4d3b-4c20-a39e-7c3522161117 (Firefox Developer edition 32bit) Crash ID: bp-4d9a2ac5-af1f-47bf-948a-35fed2161117 (Nightly 64 bit)

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, thanks for providing some crash ids. unfortunately these crashes will be caused by websense security software running on your system and negatively affecting firefox.

according to some reports this might be fixed with newer versions of websense, so you might want to get into contact with your it department if they could roll-out an updated version of websense. otherwise firefox esr might also be an option: Old versions of Websense cause startup crashes in Firefox