firefox crashes when I try to post a comment on my facebook page
This doesn't occur every time, but, when it does, it becomes continuous. Today, I tried safe mode, but that did nothing. The effect was exactly as before. Here are the last ten or so reports.
bp-8ac29d73-d791-41ff-b1da-fe6ec2161223 23/12/2016 11:35 bp-1e917c61-0d7f-42a5-9003-30b282161223 23/12/2016 11:34 bp-f104c825-a517-40f4-ac31-29e6d2161223 23/12/2016 11:27 bp-80c35d21-11a7-4bd0-a1bb-025e92161223 23/12/2016 11:26 bp-63f48324-944c-4a8c-84b4-041d52161223 23/12/2016 11:22 bp-b58856c0-6a6f-4f6e-b12f-2a6342161223 23/12/2016 11:17 bp-db1cee24-dc79-4c06-9fe6-d316a2161223 23/12/2016 11:16 bp-247a53f4-6079-420d-99b0-5ccb02161223 23/12/2016 11:16 bp-39e5c62a-3014-4ded-ad9e-b29ee2161212 12/12/2016 19:01
Asịsa ahọpụtara
Philipp - that seems to be working. Thank you!
Gụọ azịza a na nghọta 👍 0All Replies (6)
Hi, could you try updating Flash; also disable hardware acceleration in Flash, and disable Flash protected mode - see Adobe Flash plugin has crashed - Prevent it from happening again
Also (if necessary), try in Safe Mode after doing the above - Diagnose Firefox issues using Troubleshoot Mode
If your question is resolved by this or another answer, please take a minute to let us know. Thank you!
regretfully, although I have followed all your suggestions, the problem remains. :( thank you for taking the time to make a suggestion - it's appreciated!
bp-8efb464a-da3c-40d9-8152-cf2102161224 24/12/2016 09:25 bp-e623c704-86c7-428a-baa3-fa3af2161224 24/12/2016 09:21 bp-1031be50-613a-4c67-99b4-059b92161224 24/12/2016 09:14 bp-a080a2f7-1dc6-409c-b2de-ddfd92161224 24/12/2016 09:13
Signature: memcpy | js::wasm::DeserializePodVector<T>
lpxpcom.dll = LastPass
atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
This is for Sumo's Related Bugs 1322881 NEW --- Crash in memcpy | js::wasm::DeserializePodVector<T>
Check the above link.
Update Lastpass. If the problem continues, disable it.
Thanks for the suggestion, Fred. I'm using Windows 10, so the precise AMD link didn't work for me. However, I used the Windows to update the AMD driver.
Done both - no luck, I'm afraid. :(
bp-13687f2a-b746-481a-9c3c-888222161224 24/12/2016 12:38 bp-42369d3b-91f6-4a54-ae42-2f2962161224 24/12/2016 12:37 bp-25c684fa-bc81-463c-9117-abbe42161224 24/12/2016 12:35 bp-d746c0e5-8e50-44dc-8dca-11ba92161224 24/12/2016 12:33 bp-dfbfa937-fb67-4d68-9724-dfcf32161224 24/12/2016 12:31
hi, can you please try if you can still reproduce the issue when you use firefox beta (a fix for this crash should just have landed there)?: https://www.mozilla.org/firefox/channel/desktop/
Asịsa Ahọpụtara
Philipp - that seems to be working. Thank you!