This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I search in google search bar, results are on bing.

  • 4
  • 8
  • 5 views
  • Nzaghachi ikpeazụ nke FredMcD

bowbeepro
bowbeepro
more options

I have my default search engine as google. (Also my home page is set to google) I don't have any extensions or add on's that have Bing obviously in the name. When I search from my home page (google) the list of results it suggests is still google, but when i click on the magnifying glass beside the search box at the top of the page, the results then switch to Bing results.


I made a video of it happening but it won't let me upload a video.

I have my default search engine as google. (Also my home page is set to google) I don't have any extensions or add on's that have Bing obviously in the name. When I search from my home page (google) the list of results it suggests is still google, but when i click on the magnifying glass beside the search box at the top of the page, the results then switch to Bing results. I made a video of it happening but it won't let me upload a video.

All Replies (4)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 24.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.194

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove bing Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

bowbeepro
bowbeepro Jụọ onye nwe ya ajụjụ
more options

Thanks for the info above, I read that reply in another thread where someone had the same problem. I have already done that, and there were no Add ons listed that had BING in them anywhere. I also have no programs that have Bing anywhere. That's why I mentioned in my question that I have no add ons or extensions with Bing in them.

Any other possible solutions?

Thanks.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia