This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I use different return mail addresses in Thunderbird?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke sfhowes

more options

I am having an irritating Thunderbird problem that I can’t figure out how to fix. Any suggestions would be appreciated. In the past I have used different email addresses – for different purposes as my return email address. I would just click on the dropdown and I would then click on the one I wanted to use and then send the email – no problem. Of the three return email addresses only one of them was the same address that appears as my account name address that appears when I open “Account Settings.” In “Account Settings” I use one of my alternative email addresses in both “email address” and “reply-to address.” Recently, when I try to use one of the other two email addresses, and I click “send” I am getting the following message:

An error occurred when sending mail. The mail server responded you are not authorized to send mail as: ashefman@theedgequality.com. Please verify that your email address is correct in your account settings and try again.

When I then switch to using my account settings name address the email is accepted.

So what can I do to allow me to use all three email addresses at any point?

I am having an irritating Thunderbird problem that I can’t figure out how to fix. Any suggestions would be appreciated. In the past I have used different email addresses – for different purposes as my return email address. I would just click on the dropdown and I would then click on the one I wanted to use and then send the email – no problem. Of the three return email addresses only one of them was the same address that appears as my account name address that appears when I open “Account Settings.” In “Account Settings” I use one of my alternative email addresses in both “email address” and “reply-to address.” Recently, when I try to use one of the other two email addresses, and I click “send” I am getting the following message: An error occurred when sending mail. The mail server responded you are not authorized to send mail as: ashefman@theedgequality.com. Please verify that your email address is correct in your account settings and try again. When I then switch to using my account settings name address the email is accepted. So what can I do to allow me to use all three email addresses at any point?

All Replies (1)

more options

Is this a case of trying to send from one account through the smtp server of another account?

https://support.mozilla.org/en-US/questions/1161804