This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

AOL account not saving password in password manager

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke creter

creter
creter
more options

Been using Thunderbird for quite a while. Out of the blue notice that all the accounts associated with AOL are constantly asking me for the account password if I should close Thunderbird then re-open it. I enter the password and checkmark Password Manager, but persists on asking for the password every time Thunderbird is reopened. Have other accounts such as gmail, etc. within the program and not having issues with anything but AOL.

Been using Thunderbird for quite a while. Out of the blue notice that all the accounts associated with AOL are constantly asking me for the account password if I should close Thunderbird then re-open it. I enter the password and checkmark Password Manager, but persists on asking for the password every time Thunderbird is reopened. Have other accounts such as gmail, etc. within the program and not having issues with anything but AOL.

All Replies (3)

Zenos
Zenos
more options

Go to Tools|Options|Security|Passwords→Saved Passwords and check you have only one password stored for this account.

To be on the safe side, you could delete all the entries relating to this account (you normally would have at least two, one for incoming and one for outgoing), run Thunderbird and enter your current password when prompted.

Zenos
Zenos
more options

I am not up to speed with AOL. Have they recently changed anything, such as introducing application-specific passwords, OAuth2, two-factor authentication, etc?

creter
creter Jụọ onye nwe ya ajụjụ
more options

Sorry it took a while to reply. Tried things outlined above. No change. Been on AOL recently to see if maybe the password had changed but it had not and it was not asking for anything extra as far as 2-factor authentication.