This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Upgrade on 8-17-2017 is causing my laptop to work very slow

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 8 views
  • Nzaghachi ikpeazụ nke FredMcD

Lou
Lou
more options

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK.............

Please send me an E-mail fix, Thanks.

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK............. Please send me an E-mail fix, Thanks.

All Replies (1)

FredMcD
FredMcD
more options

Any update at that time would be to v55.

Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/ https://www.mozilla.org/en-US/firefox/organizations/notes/ https://www.mozilla.org/en-US/firefox/organizations/system-requirements/