This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to uninstall HONEY from Mozilla

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 10 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

I would like to uninstall HONEY (shopping tool). It is not in my OS control panel. I thought I had, but a dialog box keeps popping up from Mozilla? Asking whether I want to "Run Honey, wait, or stop it as it is slowing down a page." (BOY HOWDY!!!!) Help!

I would like to uninstall HONEY (shopping tool). It is not in my OS control panel. I thought I had, but a dialog box keeps popping up from Mozilla? Asking whether I want to "Run Honey, wait, or stop it as it is slowing down a page." (BOY HOWDY!!!!) Help!

All Replies (2)

more options

I think it's an extension, which is a kind of add-on. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

more options

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.