We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lycos account - Folders - Urgent

  • 9
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke christ1

more options

Hi, I recently created an account on Thunderbird to save all my Lycos emails on my laptop, but Thunderbird is showing only Inbox & Trash folders under my Lycos email address and Trash & Outbox under Local Folders. There are other 4 folders, which are not visible. I want to see and save all my emails in Lycos email account. Please help. Awaiting your response. Best regards, Dreamz_147

Hi, I recently created an account on Thunderbird to save all my Lycos emails on my laptop, but Thunderbird is showing only Inbox & Trash folders under my Lycos email address and Trash & Outbox under Local Folders. There are other 4 folders, which are not visible. I want to see and save all my emails in Lycos email account. Please help. Awaiting your response. Best regards, Dreamz_147

Asịsa ahọpụtara

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Gụọ azịza a na nghọta 👍 0

All Replies (9)

more options

Create the account in Thunderbird as IMAP and not POP.

You can Google the two protocols to see how they work and differ.

more options

Thanks for your response. I don't remember which option I used during the installation. How can I check it and change it, if needed?

more options

Go to Tools|Account Settings|<select account>|Server Settings and it tells you there.

more options

My missing folders are now visible. Now, I want to take a backup on my laptop ASAP. Please help. Your immediate response will be highly appreciated.

Edeziri site na dreamz_147

more options

You should turn on synchronization for your IMAP folders, so that Thunderbird downloads an offline copy of all your messages. https://support.mozilla.org/kb/imap-synchronization

Depending on the size of your email archive on the server this may take a while. You can check the progress using Avtivity Manager. Tools (Alt-T) - Activity Manager

Once the download completed create a full back of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

more options

Copied the whole Profile to another location on my laptop. Now, I want check to ensure that the copy contains the complete data. Please help.

more options

There are tools which can compare source and destination folder. Google is your friend.

more options

Thank you for your help.

more options

Asịsa Ahọpụtara

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.