Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting and error message how do I fix?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 4 views
  • Nzaghachi ikpeazụ nke christ1

more options

The following is the message I get:

An error occurred while sending mail. The mail server responded: SkWSfpnWjXHz0 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.3 cv=V9RTL9vi c=1 sm=1 tr=0 p=GcBuDf7cAAAA:8 a=UO2xXNtq879ZJxX3fXDw2g==:117 a=UO2xXNtq879ZJxX3fXDw2g==:17 a=r77TgQKjGQsHNAKrUKIA:9 a=3oc9M9_CAAAA:8 a=pGLkceISAAAA:8 a=4PwCekQ35OJkX_od0QEA:9 a=QEXdDO2ut3YA:10 a=vDZwPu0ZMqWIFXj64ScA:9 a=PTeOcFL_jFyoSUfF:21 a=_W_S_7VecoQA:10 a=xwDnPKk7qmk57nMYD9-Z:22 :: 100.00. Please check the message and try again

How do I fix this?

The following is the message I get: An error occurred while sending mail. The mail server responded: SkWSfpnWjXHz0 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.3 cv=V9RTL9vi c=1 sm=1 tr=0 p=GcBuDf7cAAAA:8 a=UO2xXNtq879ZJxX3fXDw2g==:117 a=UO2xXNtq879ZJxX3fXDw2g==:17 a=r77TgQKjGQsHNAKrUKIA:9 a=3oc9M9_CAAAA:8 a=pGLkceISAAAA:8 a=4PwCekQ35OJkX_od0QEA:9 a=QEXdDO2ut3YA:10 a=vDZwPu0ZMqWIFXj64ScA:9 a=PTeOcFL_jFyoSUfF:21 a=_W_S_7VecoQA:10 a=xwDnPKk7qmk57nMYD9-Z:22 :: 100.00. Please check the message and try again How do I fix this?

All Replies (1)

more options

You'll need to talk to your email provider. The error message is from their server.