This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In moving my Address Book to a new PC, I wound up with the Personal Address Book empty but another further down within the groups. Hos can I fix that?

more options

In moving my Address Book to a new PC, I wound up with the Personal Address Book empty but another further down within the groups. Hos can I fix that?

I installed Thunderbird and is synced with my old PC on the network but didn't sync the Address Book. I had a few groups so I just exported to the cloud and imported them into the Address Book of the new PC. I don't now how the other PAB got there. What do I do?

In moving my Address Book to a new PC, I wound up with the Personal Address Book empty but another further down within the groups. Hos can I fix that? I installed Thunderbird and is synced with my old PC on the network but didn't sync the Address Book. I had a few groups so I just exported to the cloud and imported them into the Address Book of the new PC. I don't now how the other PAB got there. What do I do?

Asịsa ahọpụtara

Imported address books always go in a new book. Open the new book. Select one contact. Press control+a to select all. Drag and drop on Personal Address book folder.

Gụọ azịza a na nghọta 👍 1

All Replies (4)

more options

Asịsa Ahọpụtara

Imported address books always go in a new book. Open the new book. Select one contact. Press control+a to select all. Drag and drop on Personal Address book folder.

more options

Thanks Airmail. I may have a couple more questions as I get this new machine running the way I want.

more options

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I deleted my original installation of Thunderbird on my new PC and tried to follow the instructions above. While it was a bit confusing, I'm pretty sue I did it according to the instructions but it basically brought back my original incorrect installation. Any ideas for me?

Thanks,

John

more options

Thank you!!! This worked for me: Imported address books always go in a new book. Open the new book. Select one contact. Clicked Edit tab, Select all. Drag and dropped on Personal Address book folder.