I have problem with sync
Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla password and I reset a new password. When I logged in with a new password I have empty bookmarks. How can I recover my old bookmarks?
Asịsa ahọpụtara
No, Sync is for Syncing devices (plural) so if you have them on another device you can get them, if not they are gone.
If you Formatted they are gone
If you Refreshed Win 10 they are on C:\ in Old.windows
Gụọ azịza a na nghọta 👍 0All Replies (4)
Hi, sorry to hear that. If you Refreshed Windows and not formatted then you can find it in the Folder old windows on C:\ The will be in the same file structure as this location (more or less).
- https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- bookmarks and history: places.sqlite
- bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
fyi for the future, maybe email them to yourself :
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Please let us know if this solved your issue or if need further assistance.
Thanks for the help. But I installed windows with formatting :( I thought when I logged in with old password the bookmarks will remain. I thought they were somewhere in Mozilla's server or something like that
Asịsa Ahọpụtara
No, Sync is for Syncing devices (plural) so if you have them on another device you can get them, if not they are gone.
If you Formatted they are gone
If you Refreshed Win 10 they are on C:\ in Old.windows
Thank you