This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Issues logging in to Secured Site

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Mcnaught

Mcnaught
Mcnaught
more options

I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

I am not able to log in or make payments on secured sites with 2 factor authentication enabled. Every time i switch to message app to check the OTP received to complete the transaction or to log in, Mozilla refreshes the whole transaction page making the received OTP useless. I never had any such issues with Chrome. Can someone help me with this issue. Thanks in advance.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

You may be short on memory. Try to reboot the phone.

Mcnaught
Mcnaught Jụọ onye nwe ya ajụjụ
more options

It's ok. I tried logging in with other device and it works just fine. May be the old android version or something in my device is causing the problem. Thanks for your help.