This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashed when try to download or open options

  • 22
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

more options

Firefox crashed when try to download or open options . Especially when i trying to open preferences (option) firefox just crashes. I reinstalled it but no use. I disabled all addons and did fresh install , still it crashes. Help !

Firefox crashed when try to download or open options . Especially when i trying to open preferences (option) firefox just crashes. I reinstalled it but no use. I disabled all addons and did fresh install , still it crashes. Help !

Asịsa ahọpụtara

Thank you for all the responses. Nothing seems to have worked, anyways i upgraded my os from win 7 to win 10 pro. All new, fresh setup working great. Hope i don't get this issue again. Kudos :)

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Asịsa Ahọpụtara

Thank you for all the responses. Nothing seems to have worked, anyways i upgraded my os from win 7 to win 10 pro. All new, fresh setup working great. Hope i don't get this issue again. Kudos :)

more options

Glad to help. Safe Surfing.

  1. 1
  2. 2