Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No activation email is sent?

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke KimWadum

more options

I am prompted to verify my Firefox account after resetting the password, but I never receive any activation email.

I have added the support email to my address book, and triple checked the spam folder, but no luck. Password reset emails are delivered just fine.

I am prompted to verify my Firefox account after resetting the password, but I never receive any activation email. I have added the support email to my address book, and triple checked the spam folder, but no luck. Password reset emails are delivered just fine.

Asịsa ahọpụtara

The page info displays the correct email, but resending does nothing either. But I have been able to login since.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

That would mean your email registered in firefox isn't the same.

Edeziri site na James

more options

Asịsa Ahọpụtara

The page info displays the correct email, but resending does nothing either. But I have been able to login since.